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Index » Business & Commerce » Marketing
 

Direct Mail Response Rates Mislead if You are Careless

 
< P > I c o u l d t e l l y o u t h a t t h e a v e r a g e t e m p e r a t u r e i n t h e w o r l d i s 6 0 d e g r e e s F a h r e n h e i t . B u t t h a t f a c t w o u l d n ’ t k e e p y o u f r o m g e t t i n g s u n s t r o k e i n C a i r o . O r f r o s t b i t e i n T u k t o y a k t u k . A v e r a g e s t e l l y o u o n l y s o m u c h . < / P > < P > D i r e c t m a i l r e s p o n s e r a t e s o n l y t e l l y o u p a r t o f w h a t y o u n e e d t o k n o w . T h e y t e l l y o u t h e p e r c e n t a g e o f p e o p l e o n y o u r l i s t w h o r e s p o n d e d . T h a t ’ s i t . T h e y d o n ’ t t e l l y o u i f y o u b r o k e e v e n . I f y o u m a d e a p r o f i t . O r i f t h e s a l e s p e o p l e w h o f o l l o w e d u p o n t h e l e a d s c l o s e d a n y s a l e s . < / P > < P > R e s p o n s e r a t e s a r e m i s l e a d i n g i f y o u r e a d t h e m i n c o r r e c t l y . F o r e x a m p l e , I r e c e n t l y w r o t e a f u n d r a i s i n g p a c k a g e f o r a N o r t h A m e r i c a n n o n p r o f i t . T h e l e t t e r , m a i l e d t o a l i s t o f 6 , 8 5 0 d o n o r s , g e n e r a t e d 3 5 g i f t s ( r e s p o n s e s ) . R u n t h e n u m b e r s a n d t h a t ’ s a r e s p o n s e r a t e o f h a l f o f o n e p e r c e n t , a d i s m a l r e s u l t . B u t t h i s n u m b e r i s m i s l e a d i n g b e c a u s e m y c l i e n t ( a g a i n s t m y r e c o m m e n d a t i o n ) , m a i l e d t h e l e t t e r t o e v e r y d o n o r i n h i s d a t a b a s e , i n c l u d i n g l a p s e d d o n o r s w h o h a d n o t m a d e a d o n a t i o n f o r y e a r s . < / P > < P > S o I a s k e d m y c l i e n t h o w m a n y a c t i v e d o n o r s h e h a d i n h i s d a t a b a s e . T w o h u n d r e d , h e r e p l i e d . T h a t ’ s 2 0 0 a c t i v e d o n o r s o u t o f a l i s t o f 6 , 8 5 0 t o t a l d o n o r s . R u n t h e n u m b e r s a g a i n , a n d y o u ’ l l s e e t h a t m y l e t t e r g e n e r a t e d a 1 7 . 5 % r e s p o n s e r a t e w h e n m a i l e d t o a c t i v e d o n o r s , o r , t o p u t i t a n o t h e r w a y , w h e n m a i l e d t o a g o o d l i s t . < / P > < P > A n o t h e r p r o b l e m w i t h r e s p o n s e r a t e s , v a l i d a s t h e y a r e , i s t h a t y o u c a n n o t u s e t h e m f o r e v e r y i n d u s t r y . T a k e t h e O l y m p i c G a m e s . W h e n a n a t i o n a p p l i e s t o t h e I n t e r n a t i o n a l O l y m p i c C o m m i t t e e , r e q u e s t i n g t h a t t h e O l y m p i c G a m e s b e h e l d i n t h e i r c a p i t a l c i t y , t h e y n e e d a 1 0 0 % r e s p o n s e r a t e t o s u c c e e d . T h e y n e e d o n e “ c l i e n t ” t o b u y t h e i r p r o p o s a l o r t h e i r m a i l i n g h a s f a i l e d . < / P > < P > T a k e a m a g a z i n e p u b l i s h e r . I t m a i l s t o 5 0 0 , 0 0 0 n a m e s , g e n e r a t e s o n l y a 1 % r e s p o n s e r a t e , y e t c o n s i d e r s t h e m a i l i n g a s u c c e s s . B u t a s t o c k b r o k e r w h o t a r g e t s w e a l t h y d o c t o r s i n L o w e r M a n h a t t a n h a s d i f f e r e n t e x p e c t a t i o n s . H i s l e a d g e n e r a t i o n l e t t e r n e e d s t o g e n e r a t e a r e s p o n s e r a t e o f a t l e a s t 2 5 % b e c a u s e h e o n l y m a i l s i t t o 1 0 0 d o c t o r s , a n d h e o n l y c l o s e s a r o u n d o n e i n e v e r y 2 5 d o c t o r s w h o r e s p o n d s . A o n e p e r c e n t r e s p o n s e r a t e , e v e n i f i t i s a n a v e r a g e , i s o f n o u s e t o h i m . < / P > < P > A v e r a g e r e s p o n s e r a t e s a r e u s e f u l w h e n t h e y a r e f o r y o u r p r o d u c t o r s e r v i c e a n d y o u r t a r g e t a u d i e n c e i n p a r t i c u l a r . I f y o u c a n d i s c o v e r t h e r e s p o n s e r a t e s t h a t y o u r c o m p e t i t o r s a r e g e n e r a t i n g b y m a i l i n g s a l e s l e t t e r s t o t h e s a m e p r o s p e c t s t h a t y o u a r e t a r g e t i n g , t h e n , b y a l l m e a n s , u s e t h o s e r e s p o n s e r a t e s a s a y a r d s t i c k a g a i n s t w h i c h y o u c o m p a r e y o u r r e s u l t s . Y o u a r e t a l k i n g s p e c i f i c s . < / P > < P > < S T R O N G > S o m e r e s p o n s e r a t e s f o r v a r i o u s i n d u s t r i e s . < / S T R O N G > < B R > T h e D i r e c t M a r k e t i n g A s s o c i a t i o n ( w w w . t h e - d m a . o r g ) c a l c u l a t e d t h e a v e r a g e r e s p o n s e r a t e s f o r a n u m b e r o f i n d u s t r i e s : < / P > < P > F u n d r a i s i n g : 5 . 3 5 % < B R > R e t a i l : 3 . 3 6 % < B R > B u s i n e s s e s s e l l i n g s e r v i c e s t o b u s i n e s s e s 3 . 3 4 % < B R > M a n u f a c t u r i n g : 3 . 1 7 % < B R > P e r s o n a l a n d r e p a i r s e r v i c e s 3 . 0 7 % < B R > T r a v e l 2 . 9 8 % < B R > C o m p u t e r / e l e c t r o n i c s : 2 % < B R > P a c k a g e d g o o d s : 2 % < / P >
Author: Alan Sharpe
 
Author Bio:

Alan Sharpe

Alan Sharpe is a business-to-business direct mail copywriter and lead generation consultant. As President of Sharpe Copy Inc. Alan specializes in helping businesses generate leads, close sales and retain customers using cost-effective, compelling direct mail and email marketing. Alan also uses his direct mail advertising services to help charities raise funds and raise awareness of their causes, using fundraising letters. Sign up for Alan Sharpe's B2B Direct Mail Tactics e-newsletter. Every Monday morning, receive in your inbox a short, helpful article on direct mail lead generation.

This article can be searched using: internet marketing, search engine marketing, online marketing, online marketing business opportunity
 
 
 

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